Friday, April 4, 2008

HEROESCON :: ATA Ticket-Buyers Beware!

This from Tom Spurgeon, the well-respected creator of the Comics Reporter blog, which you should read each morning, every morning: people who have purchased air tickets through ATA Airlines may be out of luck.

If you hadn't heard already, this is a smallish airline that just declared bankruptcy on Wednesday, and it sounds like there is little recourse for ticket-holders. I only mention it in case you did buy ATA tickets already and haven't heard the news yet. I'd heard on NPR that there's little chance of getting refunds, unless your credit card company is good about that, etc. ATA has clearly shut the door on that idea. Crazy, no?

Also, while I'm on the subject of travel, tickets, et cetera: We're receiving a lot of increasingly strident questions about when our Westin host hotel rate will go "live". I'm informed by Shelton that it looks like it is just over the horizon, possibly as early as next week. When it goes live for reservations by HeroesCon attendees, I'll announce it through a special edition of the Heroes Hotline newsletter, so make sure you're on that list!


Anonymous said...

Hi, according to a manager at the Westin, it's been live for the last couple months and Friday and Saturday are already sold out. I'm not sure where the communication gap is coming from, but I've emailed Shelton several times with no response. My wife and I have gone to Heroes Con for the last five years and never seen this many problems with the hotel situation. Just wanted to make you aware. Thanks for your help, Chris and Donna Galvan in Madison Heights, Michigan.

Dustin Harbin said...

Hey Chris--you might be the MOST loyal HeroesCon attendee! The communication gap is on the hotel side, if I'm understanding things correctly. This has been a big snafu, to be sure, but the end seems to be in sight. I'll personally e-mail you when that rate is ready to go. Thanks for your loyalty!